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Privacy Policy of XBS Telecom
The guarantees of XBS Telecom :
We treat your data confidentially and in accordance with national and international regulations, including, among others, Regulation (EU) 2016/679 of the European Parliament and the Coneil of 27/04/2016 on the protection of natural persons to the the processing of personal data and the free movement of such data. We make every effort to secure the storage of this data.
Purpose of the processing of your personal data:
By providing us with your personal data, you give us express permission to process this information for the purposes indicated below. Your data are included in the databases of XBS Telecom and are processed primarily for the management of our customers, publications and services offered to improve the quality of our services (selections, suggestions sites, ...) . Your personal data remains within the group (ELOS Group sas acv). Our client file has never been given/sold in whole or in part to third parties. Your personal information will never be transferred without your express prior consent.
At any time and without any justification, you can do the following actions via the link with your name at the top right of the screen:
- Correct or update your personal data.
- Get a copy of all of your personal data in a text or computer format (json).
- Oppose to the processing of your personal data by erasing your account.
Do not hesitate to contact us in case of question or difficulty.
A word about Cookies:
We occasionally use cookies to provide you with better service. A cookie is a small block of information saved by your browser for a website: this cookie can be retrieved during a subsequent visit to the same site. We use cookies for administrative purposes, for example, to record your preferences (such as the language, or the fact that you are logged in) which will save you having to repeat the same keyboard entries each time you visit our site. Most cookies only work for a single session or visit. Our cookies are encrypted, none of them contains legible information for reading by a third party. It is also possible to configure your browser to inform you each time cookies are created or to prevent their creation (some services requiring cookies will no longer be available).
Your personal data is collected for the following purposes and using the following services:
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Purpose: Contacting the Client
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Where: Mailing list or newsletter via Mailchimp or Ymlp
Personal Data: email address, city and zip-code, country, first name and last name, license number and (amateur-radio) call-idprefered language, unsubscribe choices
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Where: Online shop notifications, order status changes and delivery tracking
Personal Data: email address, address, city and zip-code, country, first name and last name, phone number, license number and (amateur-radio) call-idprefered language
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Where: Any exchanges between our client and our staff regarding support requests
Personal Data: email address, address, first name and last name, phone number, license number and (amateur-radio) call-id and serial numbers
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Where: Any exchanges between our suppliers and our staff regarding support requests
Personal Data: email address, address, first name and last name, phone number, license number and (amateur-radio) call-id and serial numbers
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Purpose: Displaying content from third-party sites and visitors statistics
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Where: Google widgets, Google analytics and YouTube video widgets
Personal Data: Cookies and Usage Data
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Purpose: Handling payments (see also our section "Secure Payments")
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Where: Bankwire
Personal Data: Firstname, Last name and call-id for payments matching
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Where: credit card payments (Payzen)
Personal Data: various types of Data as specified in the privacy policy of Payzen service
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Where: PayPal
Personal Data: various types of Data as specified in the privacy policy of Paypal service
At no time is XBS Telecom in possession of your credit card information, see all the details on the security aspects of payments in our "Secure Payments" section.
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Purpose: Accounting and governmental administrations requirements
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Where: Invoice issuing and compliance with governmental financial administrations requirements.
Personal Data: Firstname, Last name, address, delivery address, order details
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Where: Compliance with governmental telecommunication administrations requirements.
Personal Data: Firstname, Last name, address, call-ID, (radio)license number, radio-operator authorisations
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Purpose: Hosting and backend infrastructure, and compliance with govermental requirements for security
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Where: Hosting provider
Personal Data: various types of Data as specified in the privacy policy of the Hosting provider like IP addresses and access times
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Purpose: Registration and authentication
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Where: Direct registration
Personal Data: gender, firstname, lastname, email address, address, city and zip-code, country, date of birth, password, phone number, callsign, license number, prefered language
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Purpose: General marketing
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Where: Personnalized discounts system
Personal Data: Firstname, lastname, memberships to radio-clubs
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Where: Marketing and consumer habits statistics
Personal Data: orders history and orders details
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Purpose: Our own SPAM and security protection
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Where: Captchas
Personal Data: Cookies, email addresses, ip addresses
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Where: Various security systems
Personal Data: Cookies, ip addresses, access times, unauthorized access attempts
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Purpose: Clients SPAM protection
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Where: Subscriptions / unsubscribtions choices
Personal Data: email addresses, subscriptions / unsubscribtions choices
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Further information about Personal Data
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Website intended audience: The Service is not directed to children under the age of 13
Users declare themselves to be adult according to their applicable legislation. Minors may use XBS Telecom web sites only with the assistance of a parent or guardian. Under no circumstance may unsupervised persons under the age of 13 use XBS Telecom web sites.
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Cancellare i tuoi dati
Puoi cancellare il tuo account e tutti i tuoi dati personali in qualsiasi momento.
In questo caso, tutti i tuoi dati personali sul sito xbstelecom.eu verranno distrutti e i dati relativi alla tua attività sul sito (ordini, panieri) saranno resi anonimi. I dati personali necessari per adempiere agli obblighi contabili (ad esempio consentendo la creazione di fatture) saranno conservati nel nostro software di contabilità durante il periodo minimo imposto dalla legge.Attenzione: per qualsiasi richiesta di supporto per un ordine o riparazione in garanzia di un prodotto effettuata dopo la cancellazione del proprio account, verrà richiesta una copia della fattura o della nota di spedizione relativa a questo prodotto / questo ordine.
Contact information
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Purpose: Owner and Data Controller
Responsible for contractual obligations and website content, except where otherwise indicated:
ELOS Group sas acv
229, Rue Solférino
59000 LilleOwner contact email:
INSTANT-CASHBACK / GIFTBACK
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